Markets.com Experiences & Review
- Last Update: February 2021
The most important facts about Markets.com
- Service Phone: +35722341917
- Address: 148 Strovolos Avenue, 2048, Strovolos, P.O.Box 28132, Nikosia, Zypern
What we liked and disliked about Markets.com
What we liked about Markets.com
Our positive Markets.com experiences start with the wide range of trading instruments, over 2200 in total, which is more than the average CFD broker offers. They also have many useful trading tools for stock screening or webinars for trading lessons. With Traders Trend, traders can always see the current distribution of long and short positions in markets. They have an ICF investor compensation up to EUR 20,000 and low swap fees due to a large amount of available CFD futures. The amount of winning traders is above average with 24,1 %.
more than 2200 trading assets
low spreads on marketsX
CFD futures available
learning materials & trading tools
What we disliked about Markets.com
Our negative Markets.com experiences have been characterized by slightly above average spreads on some trading instruments in the past. This changed since marketsX. Confusingly, there is a difference between the trading conditions of the Metatrader and the Webtrader. In addition, markets requires a minimum distance from the current market price to fill stop orders (such as stop loss). Personally we found the split between markets.com to marketsI and marketsX quite confusing but this has nothing to do with the trading conditions.
Slightly confusing with split in i & x
different conditions MT / Web
Min. distance for orders (stop-loss, limit)
Will update once we find new negative
Which trading assets are available at Markets.com
Markets.com offers several asset classes and over 2200 different trading instruments
Markets offers exotic trading assets as well. For example blends. Blends copy the portfolios of well-known stock market legends such as Warren Buffet or George Soros. This allows you to invest in individually composed products.
The trading instruments include, among others.
- +67 Forex/currency pairs
- +43 Indices
- +6 Metals
- +6 crypto currencies
- +6 Energy
- +7 Agricultural products
- +50 crypto currencies
- +2000 shares
- +59 ETF
- +50 blends
Markets.com Review & Trading Conditions
Markets.com has some advantages and, like any broker, its weaknesses. Markets.com had slightly above average spreads in the past (e.g. DAX 1.2 points), but lowered the costs drastically since the introduction of marketsX (e.g. DAX 0.8 points). Markets offers CFD futures as well, which is suitable for medium-term traders like swing traders. These CFD contracts are offered on a futures rollover basis to keep swap costs low. By far the biggest advantage of Markets.com is the wide selection of tradable stocks. There are CFD stocks from over 12 countries and numerous ETFs. On the negative side, Markets.com has a small minimum gap for stop-loss or limit orders. Markets offers webinars and analysis tools. For example, insider activities of managers are tracked and processed. Daily analyst comments are also collected (so far unfortunately only in English).
Available Trading Software and Platform at Markets.com
Markets.com offers several trading platforms. These include the classics MetaTrader 4 (MT4) and MetaTrader 5 (MT5) but also a dedicated webtrader is available. The trading software is available for all devices. Desktop, Mac, Tablet, iPad and Smartphone. Sometimes the offered trading instruments, as well as the trading conditions, are different depending on the platform. The MT4, for example, offers significantly fewer shares than the MT5.
Available Accounts at Markets.com
Markets.com primarily offers two different account types. (Apart from different platform accounts). Since 2020, Markets.com has “split” into MarketsX and MarketsI. MarketsX stands for Forex and CFD trading. MarketsI stands for investing in stocks and ETFs.
We have to admit that we haven’t had MarketsI experience ourselves as this offer is relatively new but the fees seem to be reasonable. So if you are looking for a trading broker and at the same time want to have an account ready to invest, MarketsX + MarketsI would be a good solution.
MarketsX is basically the old Markets.com and offers CFD and Forex trading services. In the course of the rebranding, the trading conditions have been slightly adjusted. First the spreads were lowered a little bit but since mid 2020 the spreads have been raised again a little bit. So our MarketsX experience is mixed.
Deposits and withdrawals at Markets.com
Markets.com offers several deposit and withdrawal options. Markets.com does not charge any deposit fees and will cover any fees from payment service providers for deposits over €2,500.
The following payment options are available:
- Credit Card
- Bank transfer
- Neteller
- Skrill
- PayPal
- Fast Bank Transfers
- Immediately
- iDeal
How is the service at Markets.com
The service provided by Markets.com is above average. Markets.com’s customer service is available from 10:00 am on Mondays to 9:00 pm on Saturdays. Live chat is also available 24/5. There is no service office in Germany, but there is one in the UK, Cyprus, Australia, South Africa and the BVI.
Available contact methods are:
- Phone
- Live-Chat
- Contact form
Is Markets.com regulated and secure?
Markets.com is reputable and is regulated under CySec as well as FCA, ASIC & FSCA. In addition, Markets.com is indirectly listed on the stock exchange as part of the TradeTech Group, a component of Playtech, a company listed in the FTSE 250.
The www.markets.com domain is operated solely and exclusively by Safecap Investments Limited (“Safecap”), a company regulated by CySEC under licence number 092/08 and by FSCA under licence number 43906. Safecap has its registered office at 148 Strovolos Avenue, 2048, Strovolos, P.O.Box 28132, Nicosia, Cyprus.
More information about the regulation of markets.com can be found directly on the CySec page. The former name was Arbat Capital Ltd.
Summary: Review of Markets.com
Our Markets.com experience is overall quite positive, especially for trading beginners. Markets.com has a full service for newcomers and offers an easy entry into the world of trading through a variety of free webinars/learning materials. Due to the wide range of trading tools, advanced traders should also be interested in Markets. Through MarketsI you can easily invest in equity ETFs and mixed portfolios with favourable conditions.
Highlight's of Markets.com
Free demo account for trading beginners
CFD futures & blends
Leverage up to 1:30 / pro up to 1:300
ICF investor compensation & trading tools
How do you open an account at Markets.com
By regulation, every new client must go through some basic compliance checks to ensure that you understand the risks of trading and are admitted to trading. When you open an account, you will probably be asked for the following items, so it is good to have them handy: A scanned colour copy of your passport or national ID A utility bill or bank statement from the last six months with your address You will also need to answer a few basic compliance questions to confirm how much trading experience you have. It is therefore best to take at least 10 minutes to complete the account opening process. Although you can explore the demo account immediately, it is important to note that you cannot make any real trading transactions until you have passed compliance, which can take up to several days depending on your situation.
Your rating of Markets.com
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